SpaceClaim support

Do you have a problem or question related to SPACECLAIM? Check our frequently asked questions below – or get in touch with our support experts.
For general product information see also product brochures to the right.

Frequently asked questions

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How do I install a floating license on my computer?

Use the same environment variable as when uninstalling. Create a new variable and set the value to 27581@(serverip), where (serverip) is the IP address of the license server.

”For environment variables, please issue My Computer/Properties/Advanced system settings/Environment Variables…”

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How do I uninstall a floating license from my computer?

There is an environment variable that points to the license server. Go to Control Panel > System > Advanced > Environment Variables and delete the SPACECLAIM_LICENSE_FILE variable.

”For environment variables, please issue My Computer/Properties/Advanced system settings/Environment Variables…”


SUPPORT E-MAIL

When sending us a support email, please provide information about the product you are using and which version.