Technical Support
At EDRMedeso, we are dedicated to providing professional technical help and usage tips related to Ansys, Neural Concept, Rescale and our own EDRMedeso solutions. Reach out to our experienced support team using the contact options below, and make sure to get Teamviewer so our team can help run through your queries seamlessly.
Alternatively, AnsysGPT is a 24/7 multilingual AI assistant for active commercial customers, providing expert answers on Ansys products and engineering topics with trusted references.
Go through this overview video and FAQs to learn more on AnsysGPT.
You may also be able to find the answer to your query on our growing GitHub space:
Need Our Help?
Get in touch with us about technical questions regarding your simulations. We aim to get back to you as soon as possible.
Call us
+46 21 470 35 60Call us
+46 21 470 35 60Call us
+358 10 2394 501Call us
+47 675 72 120Call us
+44 (0)114 312 2630
Teamviewer
Connect directly with our technical experts using Teamviewer for real-time remote support.
Download TeamviewerCustomer Care Program
Within our Customer Care Program, we support our customers’ journey, whether this is a strategic partnership with ambitious goals, or if it’s for continuing provision of the best customer support on a basic care level.
GitHub Support Space
Our GitHub support repository is a growing resource hub where you can find answers, troubleshooting scripts, and community-driven solutions related to EDRMedeso tools and Ansys products. Explore tutorials, share issues, and leverage code examples to resolve your technical queries swiftly.
AnsysGPT: Your 24/7 AI Support Assistant
AnsysGPT is our advanced multilingual AI assistant available 24/7 exclusively for active commercial customers. It delivers expert answers on Ansys products and engineering topics, helping you troubleshoot and optimize your simulations quickly with trusted, up-to-date references.
Learn more and get instant help through AnsysGPT:
Ansys Licensing Portal
The Ansys Licensing Portal allows you to view your Licenses and Elastic Credits. It can also be used to move your License to a new Server machine.
Who We Have Helped
What you guys have done with your training portal is nothing short of amazing! The flexibility it provides for new engineers on boarding, and the depth of advanced content, is unparalleled. Thank you!
— Lead Engineer / Terex
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