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Support

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At EDRMedeso, we are dedicated to providing professional technical help and usage tips related to Ansys, Neural Concept, Rescale and our own EDRMedeso solutions. Reach out to our experienced support team using the options below, and make sure to get Teamviewer so our team can help run through your queries seamlessly.

 

Alternatively, you may be able to find the answer to your query on our growing GitHub space:

 

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Need Our Help?

Get in touch with us about technical questions regarding your simulations. We aim to get back to you as soon as possible.

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Customer Care Program

Within our Customer Care Program, we support our customers’ journey, whether this is a strategic partnership with ambitious goals, or if it’s for continuing provision of the best customer support on a basic care level.

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Ansys Licensing Portal

The Ansys Licensing Portal allows you to view your Licenses and Elastic Credits. It can also be used to move your License to a new Server machine.

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Who We Have Helped

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What you guys have done with your training portal is nothing short of amazing! The flexibility it provides for new engineers on boarding, and the depth of advanced content, is unparalleled. Thank you!

— Lead Engineer / Terex

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